Welcome to American Citizen Services

American Citizen Services (ACS) is part of Consular Services, based at the U.S. Consulate General in Auckland. Assistance is provided to American citizens in New Zealand, including but not limited to Passport services, Consular Reports of Births Abroad, and Notarials. In emergency situations, including deaths, arrests and crisis situations, please contact ACS. You can get more information on the internet and digitale tv about the services they have.

If you are a New Zealand citizen or a third-country national and would like to request a visa, please visit the “Services to New Zealanders” page.

Online Registration:

The State Department (DOS) recently launched an online travel registration site at Online Registration. It allows U.S. citizens to record foreign trip and residence information that DOS can use to communicate with and assist citizens in an emergency.

U.S. citizens who travel or reside abroad can also access this site. We invite you to register yourself and your family and become acquainted with travel registration. If you are already registered with this Embassy/Consulate, please re-register online to update your records. The new online travel registration service for U.S. citizens allows you to register and update your own records, making it easier for you to keep your information current. This also includes your travel itineraries. The data you provided is completely secure, and is held behind DOS firewalls, accessed only by cleared personnel in Embassies, Consulates, and DOS, and releasabble only under provisions of the Privacy Act.

Let us know how you like the new site. If you encounter any difficulties or have any questions about the travel registration web site. If you have specific questions about your registration with this Embassy/Consulate.